Shipping Policy

Effective Date: May-28-2025
Business Name: Martha Lucia
Contact Email: Murdacuts@gmail.com

Shipping Overview

At Martha Lucia, each piece of art is an original, hand-painted work. We take great care in packaging and shipping your painting to ensure it arrives safely.

Processing Time

Orders are processed and shipped within 5–7 business days of purchase.
You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods

All paintings are shipped via UPS, with tracking and insurance.
Shipping is available within the United States. For international shipping inquiries, please contact us at Murdacuts@gmail.com.

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of the artwork.
In some cases, shipping may be included in the purchase price (if noted on the product listing).

Packaging

All artwork is carefully packaged with protective materials to prevent damage during transit.

Delivery Time

Delivery typically takes 3–10 business days depending on your location.
Please note: delivery times may vary due to carrier delays, weather conditions, or holidays.

Damaged Shipments

If your painting arrives damaged:

Contact us within 3 days of delivery at Murdacuts@gmail.com
Include:
- Your name and order number
- Photos of the damage and packaging
A refund will be issued only after the painting is returned (see our Refund Policy for full details)

Lost or Stolen Packages

We are not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. Please ensure your shipping address is secure.

Questions?

For any shipping-related inquiries, please email us at:

Martha Lucia
Email: Murdacuts@gmail.com